Service

Our Mission

Delivering a positive experience to our customers when a machine needs repair is the key focus of the teamwork between AGCO Dealers and AGCO's dedicated technical service support professionals around the globe.

Whether providing assistance on the farm or in the dealership workshop, customers can rely on AGCO Service to keep their machines running.

Our Commitment

Everyday, AGCO Dealers work to support customers, ensuring they realize the benefits of their investment in AGCO products. AGCO Dealers continuously invest in training, tools and support programs; keeping their technicians up-to-date with the technical knowledge and capability required to service machines customers depend on.


Standing behind the Dealer to ensure they have the critical technical knowledge and sophisticated tools needed to diagnose and repair today's high-tech equipment are AGCO's technical support staff. This global community of technical experts has a single purpose of ensuring AGCO machines perform to a level that exceeds a customer's expectations.

High-Tech Solutions

Providing our Dealers with high-tech tools to support AGCO customers is part of AGCO's commitment to service. AGCO and its global network of dealerships continuously invest resources into state-of-the-art technical work tools that help to deliver on our mission and commitment to the customer:

AGCO SOURCE, our technical knowledge database system, delivers critical technical knowledge to Dealer technicians 24 hours a day, 365 days per year - connecting a global community of technical experts focused on solving problems before they occur. Learn more 

AGCO Electronic Diagnostic Tool (EDT), our in-field diagnostic program helps the Dealer technician accurately diagnose and solve a technical problem quickly by getting to the root cause and giving guidance on how to best solve it. Learn more

 

Looking for Technical Publications?

Interested in shopping for AGCO operator manuals, repair manuals or parts catalogs?  And, doing so at your convenience 24/7?  AGCOpubs.com is your answer. 

Technical publications are available for North American customers looking for current and legacy AGCO brands – such as Massey Ferguson, Fendt, Allis-Chalmers, White and many others. 

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AGCO Academy

The AGCO Academy provides coursework and training to our network of independent dealers, through the latest technological training techniques and instructor led training.

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Looking for Parts?

AGCOPartsBooks.com

Interested in shopping for AGCO parts at your convenience 24/7? AGCOPartsBooks.com is your answer. You can easily locate a part from our e-parts catalog, create a shopping basket, and auto-submit it to your AGCO Dealer/Distributor right from your home.

SOURCE

AGCO SOURCE, a web-based knowledge database, provides technical information to our dealers 24 hours a day, 7 days a week, 365 days a year.

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EDT

AGCO's Electronic Diagnostic Tool (EDT) program provides our dealer technicians a common platform diagnostic tool used to service all AGCO brands.
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